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GREENACRE HOMEOWNER PORTAL
Homeowners register on this portal to access personal accounts (Fees & Violations) and HOA non-public documents (e.g. Resident Forms, Meeting Minutes, and HOA Financials.)
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Gate ACCESS Resident Information
Order a Resident Gate Sticker: Gate Access Form
Cellgate Customer Support Team is available at
​855-694-2837, opt 3 and 1, Monday - Friday, 8am - 7pm.
Greenacre Gates is available Monday - Friday, 9am - 4pm at 
813-936-4109, [email protected].
For after hours emergencies, contact Greenacre 813-600-1100 and follow prompts.
Architectural Application Procedures

Property Management Contacts

Greenacre Properties:
813-600-1100 if after hours, follow prompts

​Community Association Manager (CAM):
Betty Matheus - ​[email protected]
813-936-4125

Gate Inquiries:
Melaney Champagne - [email protected]
813-936-4109

Questions about the maintenance fee account:
Tracy Preston - [email protected]
813-936-4150

Year End Financial Report Requests:
Elena Loutchenok - [email protected]




Utilities

Internet/TV Bulk Contacts
Frontier:  844-660-0648
Mon-Fri: 8am - 8pm, Sat: 9am - 8pm
Secondary Frontier Tech Support Line: 
​888-620-3663​, then option 3, and option 3
DirecTV : 866-258-8766
​Water
Pasco County Utilities: 813-235-6012
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Electric
Duke Energy: 800-700-8744 
Report a power outage: 800-228-8485
Report a power outage online. 
Report a power outage from mobile device.
Text OUT to 57821
Street light outage: 800-700-8744
Report street light outage online.

Gas
TECO Peoples Gas: 877-832-6747
Customer Service: 813-275-3700
 
Waste Services
Waste Connections: 727-847-9100
Waste Pickup: Tuesdays & Fridays
Recycling Information 
Recycling Pickup: Every Wednesday
© 2025 Stonegate of Pasco  Homeowners Association, Inc.