​Due to recent storm damage, we’ve identified an issue with the resident gate reader that requires a replacement part. The part is  on order and we are expecting to have it installed by Thursday, July 9th.

Our gate vendor will be out Thursday July 2nd, to diagnose a recent issue caused by a power outage.

We would like to inform you that Sophia Alvarez will be taking over as the Community Association Manager for Stonegate of Pasco Homeowners Association, Inc., effective immediately.

Sophia brings extensive community management experience and will be your primary point of contact moving forward. Please continue to contact our manager directly at [email protected]. You can also submit
requests via the owner portal at home.greenacre.com or call the direct line at 813-936-4123. Please avoid reaching out with all 3 methods as it can slow down response times.

Our community manager, Betty, has recently transitioned portfolios. While we work to assign our permanent manager, Greenacre Properties Vice Presidents Meshell LaVerge and Ledian Muhametaj will be directly managing our community and handling all open items.
To ensure your requests are answered promptly, please use the following exclusive communication channels:

• Email: Contact the management team directly at [email protected].
  
• Online Portal: Submit your questions via home.greenacre.com.
  
• Phone: Call the direct line at 813-936-4122.
  

Response Time: You will receive a response within 24 business hours. Please use only one of these methods per inquiry to help us prevent response delays.
After-Hours HOA Emergencies: For community emergencies after hours, on weekends, or holidays, please call 813-600-1100. A licensed on-call manager will return your call within 15 minutes to assist.

Accurate Electronics has completed the necessary repairs, and all electronic locks are now fully operational.​
The temporary access through the playground gate is no longer required for clubhouse entry. Thank you for your patience while we worked to resolve these technical issues.

Please be advised that we are currently experiencing a system outage affecting most electronic locks at the clubhouse and pool area, including the front door, restroom doors, and main pool gates.
Accurate Electronics has been notified and is scheduled to be on-site for repairs, Monday, March 23.
Temporary Access Instructions:While we work to restore full service, you may still access the facilities using the following route:

• Pool Access: Please enter through the playground gate.
  
• Clubhouse Access: Once inside the pool area, the rear French doors are functional and may be used to enter the building.
  

We apologize for the inconvenience and will provide an update as soon as all entry points are fully operational.

​The HOA is aware of a significant internet outage currently affecting our community. We have been in contact with Frontier, and they have confirmed a service disruption in our area and are working remotely to resolve the issue.

​ Accurate will be onsite tomorrow (2/12) to upgrade the callbox connection to high-speed Ethernet. This hardwired connection will improve call quality and system reliability. Please use caution around technicians at the entrance.