The resident gate arm is currently stuck in the open position following a vehicle strike. Accurate Electronics has been contacted and will be on-site as soon as possible to perform the necessary repairs.

Please be advised that the air conditioning in the gym is currently out of order. The issue has been diagnosed and the repair has been scheduled. The HVAC team expects to have the work completed and the gym back to a comfortable temperature within the next few days. Thank you for your patience as we finalize this repair!

If you experience trouble getting through the gate, please complete the form below:
➡️ Gate Access Issue Form
Please submit a separate form for each incident.

Accurate Electronics is at the gate today running new wires to bring the resident swing gate into operation. 

Accurate Electronics is currently on-site performing our scheduled quarterly preventative maintenance on the gate.
​This essential service acts like a "tune-up" for our entry system, ensuring reliable performance. Maintenance includes:

• Checking and testing the battery backup systems to ensure functionality during power outages.
• Greasing and lubricating the swing gates for smooth and quiet operation.
• Conducting a full diagnostic check on all components, including arms, readers, and operators.

This routine maintenance helps prevent unexpected issues and extends the lifespan of our equipment. 

The resident gate is currently closed in normal operation. The Resident Swing Gate is also closed at this time while we continue to test and ensure it was configured properly when the new operator was installed. The Visitor Gate may be kept open so you can more easily cut over to get in if you have problems with your stickers reading. If you have trouble with your stickers, you should email [email protected] with the time the incident occurred so it can be checked to see if it was read or not.
Please DO NOT TAILGATE. Leave space for the arm to close after the car in front of you.  If it opens for your car, you only have 4 seconds until it will close again. If you drive through the visitor lane with a sticker, it may trigger the resident arm and it will close again in 4 seconds.

Remember to give visitors and vendor directions on how to use the callbox. A vendor code was emailed out to residents from the HOA and Greenacre for access Monday through Saturday, 7am to 6pm.

Clubhouse/Pool Access
The Clubhouse is currently back to three functional access doors (front pool gate, front clubhouse door,  and side restroom door).
​Exit Instructions & Workarounds:
Front Door & Restroom: Exit is working, but you must hold the exit button to open the door.

• Pool Gate Exit Button: The pool gate exit button is not working. Please use one of the following two workarounds to exit:
  1. Reach through and swipe your access card on the reader.
  2. Use the Playground Gate for exit

Our vendor, Accurate Electronics, was able to perform a temporary fix that has restored functionality to most entry points.
The following doors are now fully functional and can be used for normal access:
-Pool Gates
-Clubhouse Side Restroom Door
-Clubhouse Front Door

​Remaining Issue: Back French Doors
-You cannot access the Clubhouse or restrooms through the back French doors from the pool deck.
-You can exit the Clubhouse onto the pool deck by holding the "Exit" button located on the wall.
Accurate Electronics will return to restore full functionality.

Please be aware that the pool gates and the side door into the clubhouse restrooms are currently not functioning. We have notified the vendor, and repairs are being scheduled.

​Temporary Pool Access Instructions: Please use the front or back doors of the Clubhouse to access the pool deck until repairs are complete.