​The callbox experienced a brief outage last night due to a power fluctuation but has been reset and is now operating properly.

​The visitor arm was damaged overnight, necessitating a service call today for its replacement. The individual responsible will be billed for the repairs. The arm has now been replaced and the gate access control is fully in operation.  The swing gates will be added into the cellgate ecosystem next week.

The Amazon Key device was properly installed, activated, and tested. Amazon drivers with an active delivery may use their delivery app to open the visitor gate when they arrive at the entrance.

The Remote Assistance button was enabled on the cellgate touchscreen; however, the call center connection has not been properly established. Our gate company is up there now to hopefully have this resolved today.

Food and other delivery services need a note letting them know your last name. They will need this to look up your entry in the directory at the kiosk.  Alternatively, you can set up a PIN code to give out either as a one-time use or for up to 7 days.

​Create a pin temporary event key for seven days and assign that number to Amazon. You will have to update your delivery instructions in Amazon with that PIN code.

We issued 90 stickers at the Clubhouse last night!! Please have patience as it will take a few days for them to all be activated. Test placement with scotch tape before permanently adhering. Remove the plastic backing and adhere to the windshield for proper performance.

Front gates are closed. Please make sure all visitors and residents of your household know how to enter. Please check your Directory listing at https://user.zapopen.com to setup any additional app users or phone numbers to be notified when your visitors use the Directory. Read the Cellgate FAQ and Users Guide. Come to the Clubhouse tonight, 6pm - 8pm for additional help.