All Stonegate addresses will be added to the callbox as an second directory for visitors to call for entry. This will not display your name with your address. This will allow delivery drivers to call for access even if they don’t have your last name. Visitors will be able to search by your last name or address. To have your address not added to the directory, please email [email protected].

​The callbox experienced a brief outage last night due to a power fluctuation but has been reset and is now operating properly.

​The visitor arm was damaged overnight, necessitating a service call today for its replacement. The individual responsible will be billed for the repairs. The arm has now been replaced and the gate access control is fully in operation.  The swing gates will be added into the cellgate ecosystem next week.

The Amazon Key device was properly installed, activated, and tested. Amazon drivers with an active delivery may use their delivery app to open the visitor gate when they arrive at the entrance.

The Remote Assistance button was enabled on the cellgate touchscreen; however, the call center connection has not been properly established. Our gate company is up there now to hopefully have this resolved today.

Food and other delivery services need a note letting them know your last name. They will need this to look up your entry in the directory at the kiosk.  Alternatively, you can set up a PIN code to give out either as a one-time use or for up to 7 days.

​Create a pin temporary event key for seven days and assign that number to Amazon. You will have to update your delivery instructions in Amazon with that PIN code.